Form Overview
The Software Services Agreement favoring the vendor documents several services provided by the vendor. Maintenance services involve software implementation and defect resolution, and are provided under a block fee arrangement allowing the vendor to draw against a deposited amount as services are rendered. Consulting services are as defined in a work order agreed between the parties on a project by project basis. Enhancement services involve software changes improving the functionality of the software product and are subject to a generic lifecycle development process as defined in the Agreement. The Agreement structures fees according to the services rendered and allows for biweekly billing. Late fees apply, as well as a liquidated damages clause for non-payment. The agreement contemplates the vendor as licensor of the software under a separate OEM arrangement with the developer. You can find answers to your questions using our extensive library of
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